Receptionist: Dr. Kim's office. How may I assist you?
Patient: Hi. My name is Karen Anderson. I have an appointment with Dr. Kim at 11:45 this morning.
Receptionist: That's correct, Ms. Anderson. Are you calling to confirm your appointment?
Patient: Actually, I have to change it. I can't see the doctor because I have to visit a client.
Receptionist: I understand. Would you like to reschedule your appointment?
Patient: Yes, please. How about tomorrow morning at 10:00?
Receptionist: He has an appointment then, but he doesn't have anything scheduled for 8:30.
Patient: That's a bit early, but I think I can make it then. Thanks for your assistance.
Receptionist: You're welcome. Goodbye.

櫃檯人員：金醫師辦公室，很高興為您服務。
病患：嗨，我是卡倫．安德森，我有預約今天上午11 點45 分看金醫師的診。
櫃檯人員：沒錯，安德森女士。請問您是打來確認您的預約時間的嗎？
病患：事實上，我是來改時間的。由於我要去拜訪一位客戶，我沒有時間看醫生了。
櫃檯人員：我了解了，您想要重新預約掛號嗎？
病患：是的，麻煩你。明天早上10 點可以嗎？
櫃檯人員：他那個時段有預約了，但他8 點半的時候有空。
病患：有一點早，但我想我可以，謝謝你。
櫃檯人員：不客氣。再見。