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延後退房 Extending the checkout |
Front Desk Cashier: Good morning. How may I help you?
Guest: Good morning. I'm supposed to leave today, but my flight doesn't depart until late evening. Can I stay in my room until this afternoon? I'm in Room 1202.
Front Desk Cashier: Let me check if the room is available first.... Yes, the room is available tonight,
Mr. Hunt. You can stay in your room until 6 P.M., but you would be charged 50% of the room rate.
Guest: I see. If I check out before noon, can I leave my luggage somewhere in the hotel?
Front Desk Cashier: Certainly, sir. You can leave your luggage at the bell desk over there.
The bellmen will be happy to take care of it for you, sir.
Guest: That's good. I'll do that.
Front Desk Cashier: Oh, it's almost noon already. If you need some more time to pack your luggage, I can extend your checkout by around 30 minutes at no extra charge.
Guest: That sounds perfect! I appreciate it.
Front Desk Cashier: You're welcome, sir.
出納員:早安,您需要什麼樣的協助呢?
客人:早安,我是今天要退房,但我的班機傍晚才起飛,我可以在房間待到下午再退房嗎? 我的房號是1202。
出納員:先讓我看看您的客房是否可延後??可以的,您的客房今晚是空房狀態,杭特先生。您可以繼續待到晚上六點,但我們需多收取50%的房價。
客人:我了解了。那如果我中午前退房,我可以將行李寄放在飯店嗎?
出納員:先生,當然可以。您可以將行李寄存於那邊的行李託管部,行李員會幫您處理行李,先生。
客人:那好,就這樣吧。
出納員:喔,已經快到中午時間了。如果您需要更多時間行李打包,我可以幫您免費延後退房約30分鐘。
客人:太好了! 感激不盡。
出納員:先生,不客氣。 |
──────選自《12堂飯店人員專業英文進階課》 |