Thank you for shopping at shoes4u.com. We hope you like your new shoes! However, if there's a problem with your order, please let us know. We'll try to fix it as soon as possible.
What's the problem?
Q: I made an order, but my shoes didn't arrive.
A: Send us an email (help@shoes4u.com). Tell us your name and order number, and we'll send you another pair.
Q: I ordered the wrong size.
A: Just return the shoes to us within 14 days, and we'll send the correct size. The address is at the bottom of this page.
Q: I changed my mind. I want my money back.
A: Sorry; we can't give your money back! But you can choose a different pair of shoes from our website. For any other problems, call us at 080-465-0099. Someone will be happy to help you.
感謝您於shoes4u.com購物，希望您喜歡所購買的新鞋！不過，若您對訂單有任何疑問，請與我們聯絡。我們將盡快處理問題。
購物常見問題：
Q: 我已經下訂單，卻沒收到鞋子。
A: 請傳送電子郵件至help@shoes4u.com，並告知您的姓名與訂單編號，我們將重新寄出一雙鞋款。
Q: 我訂錯尺寸。
A: 請於14天內退貨即可，我們將寄出正確尺寸的鞋款。退貨地址列於本頁最下方。
Q: 我改變主意，希望能退款。
A: 抱歉，我們無法退款！但您可從我們的網站選購不同鞋款。如有其他任何疑問，請撥打080-465-0099，將有專員樂於為您服務。
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