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2012/10/08 第4期  |  訂閱/退訂  |  看歷史報份

Soft Skills: 職場經理人應具備六大軟技能

如果你認為IT經理只需要懂技術能力;財務經理只需要懂財務,那可就錯了。
企業對主管的要求一直在變,一起看下面這則英文徵人廣告:

WANTED:
Payroll Manager with BA in accounting, five years of management experience, extensive knowledge of payroll principles, and a sense of humor.
徵人:薪資經理,主修會計,五年的管理經驗,充分的瞭解薪資原則,"有幽默感"。

Wait. Humor? Now you have to reconcile W2s, process checks, and crack up coworkers? Has the job market become that competitive?

等等,幽默感?現在你必須要對報稅單,檢查流程,還要能夠讓員工開心?什麼時候職場變得這樣競爭?老闆的要求看來很多,但其實他們只是在找好相處的人,當然,先決條件是這些人都已具備核心工作技能,這就是所謂 “軟技能”。它是除了自身的專業技能之外,與個人特質 (personality traits)、通情達理 (social graces)、語言能力 (facility with language)、個人習慣 (personal habits)、親切 (friendliness)、樂觀 (optimism) 有關的集合。專業和核心競爭力讓你獲得了面試的機會,但是軟技能卻能幫你得到這份工作。

以下六個技巧中的任何一個都可以讓你具備競爭優勢:

1. 領導能力/團隊塑造
Leadership / Team Building. Leadership skills are not only critical for supervisory positions, but also for candidates who may want rise to positions where they'll give directions to others, experts say.

2. 能夠在團隊中發揮作用
Team Player. Employers like people who play well with others. Even if the job you seek isn't officially part of a team, an employer may want examples of how you collaborated with people who don't report to you.

3. 目標導向、自動自發
Goal-Oriented Self-Starter. While employers don't necessarily want loose cannons or mavericks, they do appreciate people who don't need to be told what to do and can set their own tasks and follow through.

4. 良好的溝通者
Excellent Communicator. No matter what the core job duties are, the ability to write a coherent memo or email, give clear verbal instructions, and help meetings run smoothly will probably be needed.

5. 靈活/身兼數職的能力
Flexibility/Multi-Tasking Ability. Sometimes employers will call this the "ability to wear many hats."

6. 幽默感
Sense of Humor. "While I don't hear recruiters asking for candidates who can tell a joke well, I do believe that evidence of light-heartedness and/or the ability to lighten up a tough situation is valued, and self deprecation seems to be well-received," says McKee, president and founder of BusinessSuccessCoach.net and author of "Career Wisdom.

以上軟技能也不見得每一項都要有。即使是在如今這樣的求職市場上,也沒必要變成超人。Cross-Wilson說:“老闆並沒有期待你事事樣樣都好。在面試上你可以坦誠地說出自己的缺點。如果你很輕鬆自在,他們會認為你很可信。

更多世界公民文化中心的文章
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從Debug到Paraphrase!
這是世界公民文化中心一對一教學方法之一,不只是要揪你英文的錯誤;更厲害的是,你並不是犯錯,只是不夠道地,老師會用他的邏輯改說你的句子,這個方法,叫做”paraphrase”。試試以下這些範例,有沒有更好的說法?

1.I often buy stuff from buy-together website. 我常在網路上團購。
2.We hope this contract can get our mutual goals. 希望此合約逹成雙方共識。
3.My grandparents hold a family gathering every 3 months once. 每隔3個月,我祖父母會辦一次家庭聚會。
4.I’ve paid the first pay for the car. 我已付了車子的頭期款。
5.There are good and bad Facebook. Facebook有好有壞。
6.The product is the brand new invention of our R&D department. 這個產是我們研發部門的創新發明。

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1.I often buy things on group-buying websites.
group-buying團購網,ex. Group buying sites have become increasingly popular recently. (團購網漸漸地流行)

2.We hope this contract can meet our mutual goals.
meet a goal達成目標,此句中meet our mutual goal,雙方的目標均能達成,喻雙方能找到一個共識。另,達成共識亦可說reached a common view with sb/ on sth. Ex. We’ve reached a common view on a draft proposal. (我們已在此草案上取得共識)

3.My grandparents hold a family gathering once every 3 months.
every 3 months once 為中式思維,受「每3個月一次」的語法干擾,正確的用法應為Once every 3 months每隔3個月,ex. I go hiking once 2 weeks. (我隔周健行一次)

4.I’ve paid the down payment for the car.
down payment (n.) (分期付款的)首期付款/頭期款/訂金。

5.There are benefits and drawbacks to Facebook.
good and bad (adj.)為中式思維,Facebook is good and bad,直譯為FB是好的和壞的,and為對等連接詞,而good和bad為相反詞,用and連接會造成句子的芧盾,所以此句用benefits and drawbacks (n.)較為恰當,其同意為advantage and disadvantage. Ex. We must consider the benefits and drawbacks/advantage and disadvantage of having credit cards. (我們必須考慮擁有信用的卡的好處與壞處)。

6.The product is the brainchild of our R&D department.
brainchild (n.)創見/獨創/心血結晶, ex. The social network is the brainchild of dog lovers. (這個社群網路是一群愛狗者的心血)

更多Debug 題目
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原來"幽默"對經理人來說是這麼重要的一件事情。
今天的文章是不是讓你大開眼界呢?
讓我們好好的放鬆一下吧,下週的世界公民電子報將介紹"酒吧裡的英文"敬請期待!
 
 
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